Journey Planner (4.6)
In Field Operator you can plan, and optimize your activities for the day by using the Journey Planner. You can add entire routes, or only selected locations or tasks to your journey.
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Ribbons, Toolbars, and Other Buttons (4.6)
How to navigate Field Operator, and what the different buttons do.
Field Operator Tour (4.6)
Field Operator opens in Map view, one of the three main views of the application. Grid Summary, and Location Detail, are the other main views.
iFrame
We're working on it! This page isn't quite ready yet. We apologize for the inconvenience, but rest assured that we're doing our best to get it up and running as soon as we can.
Known Issues
Switching Environments Under the normal course of business, end users sign in to one environment and don’t change those settings. As an administrator, or a tester, you may switch between test and production environments. In the current version, there are known issues with data being cached in memory from the…
Running Multiple Versions
As of Version 4.4 the Field Operator Server can run multiple versions of the server software on one server computer. For example, if you’re working on upgrading users from eVIN Laptops 3.16 to Field Operator 4.x, you can keep your existing 3.16 instance running, and start a new instance with…
Merrick Metadata Configuration Utility
Field Operator: Explorer Edition is built to use the same metadata structure (screens, menus, business components, etc.) as ProCount and Carte. The Merrick Metadata Configuration Utility which is installed with the IFS OI Merrick installer is used to configure all three of these applications. This section will describe adjustments to…
IFS OI File Repository Service
Field Operator has the ability for field users to capture images of Run Tickets from the Run Ticket screens of the mobile application. The images are available to users of the ProCount and Carte applications aiding auditing and the monthly ticket reconciliation processes. Additionally Shift Log users can take photos…
Field Operator Conduit
The Field Operator Conduit web service is a mechanism for the Field Operator server software to respond to request from the remote device.
Error Handling
When an error occurs while saving a record to the ProCount or Explorer the failed records are stored on the server for research and resolution. The user receives a message that there has been a problem, but the resolution of the problem is up to the administrator to fix. This…