IFS OI Server Fails to Install
After clicking Install on the last page pf the installer, the installation process may be interrupted with a warning stating that IIS 4.0 or higher is required. This article outlines how to solve this problem.
Category: Troubleshooting
Opening Server Management Takes a Long Time
In the morning (or after a long period of inactivity) opening IFS OI Server Management may take 30 seconds or more. This article outlines how to solve this problem.
Database Clash Occurs After an Upgrade
A database clash may occur if you backup and restore a Server database onto the same SQL Server instance under another name. This article outlines how to solve this problem.
1061 Error – Cannot Stop Server Services
When attempting to stop the IFS OI Server Data Broker Service or IFS OI Server Service, an Error 1061 message appears. This article outlines how to solve this problem.
Cannot Download the Export File
Export functionality does not work in Internet Explorer, when logged into a Windows Server 2012 machine using Enhanced Security Configuration (default). This article outlines how to solve this problem.
Opening P2 Explorer Takes a Long Time
In the morning (or after a long period of inactivity) opening P2 Explorer may take 30 seconds or more. This article outlines how to solve this problem.
Application Not Configured
After logging in to Explorer for the first time, a message may appear stating that the application has not been configured. This article outlines how to solve this problem.
P2 Explorer Fails to Install
After clicking Install on the last page of the installer, the installation process may be interrupted with a warning stating that IIS 4.0 or higher is required. This article outlines how to solve this problem.
404.15 Error Launching P2 Explorer for the First Time
When launching P2 Explorer for the first time, an HTTP Error 404.15 – Not Found appears and Explorer will not load. This article outlines how to solve this problem.
403 Error and DNS Address Not Found Trying to Open P2 Security
When trying to access P2 Security Connect in Internet Explorer, a message appears saying that the site cannot be reached and DNS address cannot be found. Clicking the "Troubleshoot network issues" button shows a 403 error message. This article outlines how to solve this problem.